When are infants overcapacity allowed in a reservation?

An infant is considered a child younger than 2 years old and If your property allows children, all booking channels, except VRBO , will automatically allow at least one infant over capacity. Below is a quick guide to the policies of different channels:

Airbnb:

• Infants are children under 2 years old; children are 2-12 years old.
• Infants stay for free if children are allowed at the property.
• Children (2-12) are priced the same as adults.
• Guests can bring up to 5 infants over maximum capacity.

Booking.com:

• Guests can bring 1 infant (under 2 years old) over capacity.

Holidu:

• Infants under 2 years old stay for free; everyone else counts as an adult.
• There are no restrictions on the number of infants allowed over maximum capacity.

VRBO:

• Infants and children count as adults

Important Notes:

1. This setting cannot be changed, as these policies are part of the terms and conditions you agreed to when listing your property.
2. It is not possible to modify or add restrictions to your property’s description regarding infant overcapacity.
3. If you do not want infants exceeding capacity, the only solution is to set your property to "children not allowed" in your amenities settings. To do this: Go to Configuration on the top-left side > Navigate to ‘Amenities’ > Navigate to ‘Children’ > Select “Children Not Allowed’.
4. If you choose to cancel a booking because of an infant exceeding capacity, this will be considered a host cancellation, and you may face penalties from the booking channel.

We hope you find this guide helpful and straightforward. Thank you for being a valued host.