How Do I Contact Guests Before Their Arrival for Airbnb and Booking.com reservations?
Here’s how to get in touch with guests who booked on Airbnb or Booking.com:
- Log into your Holidu host account: Log in for hosts.
- Go to the Bookings section (next to Home located in the top right-hand corner).
- Select the booking and navigate to Guest Information.
- Click Show More to view the guest’s phone number and any email address they may have provided.
Tips:
- Send them a WhatsApp message or give them a call using the phone number provided.
- If the guest has completed the arrival form, you’ll also see their email address—you can email them as well.
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