How can I set extra fees?

If you need to charge any extra fees, potential guests must, legally, be aware of them and know the exact amount before proceeding with the booking.

Additional Fees

In the “Pricing” section of your Holidu listing, you can find the following additional fees:

Cleaning fee - A fixed amount that you always charge your guests for the end-of-stay cleaning of your property.

Security deposit - A fixed amount that you always charge your guests in case of any damages to the property (highly recommended). The security deposit must be charged before or upon check-in and is refunded unless any damages have occurred (except for Airbnb bookings, here you can check their AirCover protection).

Additional fee per guest per night - A fee that is added per extra guest after a certain number of guests (up to the maximum capacity of your property). This is an easy way to offer the property at an attractive price for smaller groups (e.g. a couple who could otherwise not afford the full price. Please note that the entire rented property must be available: if the property is advertised as a 4-bedroom villa, all 4 bedrooms must be available, even if the booking is only for 3 people).

Tax - If there is any extra-governmental / regional tax to be paid by the guest, you can configure it there. You can choose among Eco tax / Tourism tax / Camping tax / Other tax.

To set your additional fees, follow the steps below:

1. Log in to your Account and select the property you want to edit.
2. Click on “Configuration”, then “Pricing”, scroll down to “Additional Fees”, and click on “Edit”.
3. A pop-up window will appear, in which you can make any necessary changes.
4. Click “Save” at the bottom of the page when you are done.

Amenities with extra fees

In the “Pricing” section of the Property Configuration, you can find the entire list of amenities, which you can configure at an extra fee, if applicable. You can decide to charge these fees per night, for the entire stay, or per guest. Each amenity can be configured with specific options.

• Bikes / E-bikes
• Electricity fee*
• Pets fee
• Bed linen
• Towels
• Beach/pool towels
• Pets
• Breakfast
• Crib
• High chair

To set up your amenities with extra fees, follow the steps below:

1. Log in to your Account and select the property.
2. Click on “Configuration”, then “Pricing”, scroll down to “Amenities with extra fees”, and click on “Edit”.
3. A pop-up window will appear, in which you can make any necessary changes.
4. Click “Save” at the bottom of the page when you are done.

Please note that Booking.com charges bed linen, towels, and electricity fees automatically with the booking, while the other platforms do not. You can easily see which fees are charged automatically and which need to be charged on-site by looking at “Bookings” in your Holidu Account.

Non-configurable fees

The non-configurable fees include all fees that concern services that cannot be directly configured in your Holidu account (e.g. late check-in fee). You can reach out to us to add to your property description text that an additional fee will need to be paid upon arrival if the guest has requested the service.

*Please note that, legally speaking, as well as according to the Terms and Conditions of the advertising platforms, fees based on consumption (e.g. per kWh, per litre, per kg, etc) are forbidden. Configurable fees must be set based on the length of stay or number of guests (e.g. per night, per stay, per person, etc).